Terms and Conditions

Effective Date: 08/10/2026 Last Updated: 08/10/2026

Unity Mental Health and Wellness ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using our website [Website URL] (the "Site") or our services, you agree to the terms of this Privacy Policy.

We may collect the following categories of personal information:

• Contact information: name, mailing address, email address, phone number
• Account information: username, password, and account preferences (if you create an account)
• Communication data: information you provide when you contact us, submit a form, sign up for a newsletter, or request customer support
• SMS/text messaging information: your mobile phone number and consent status when you opt in to receive text messages from us
• Payment information: billing address and payment details (processed securely through our payment processor; we do not store full card numbers)

We collect this information directly from you (e.g., when you fill out a form), automatically through your use of the Site, and in some cases from third parties (e.g., analytics or marketing partners).

We use the personal information we collect to:

• Provide, operate, and maintain our services, including coordination of care with other providers that is only necessary to continue proper care.
• Respond to inquiries, provide customer support, and fulfill requests
• Send transactional messages, including confirmations and account updates
• Send you SMS/text messages you have opted in to receive, such as appointment reminders, scheduling questions, onboarding, or account alerts
• Send marketing and promotional communications, where you have consented to receive them
• Improve and personalize the Site and our services
• Detect, prevent, and address fraud, security, or technical issues
• Comply with legal obligations and enforce our terms

We do not sell your personal information. We may share your personal information in the following limited circumstances:

• Service providers: With medical providers who perform services on our behalf (e.g., payment processing, hosting, email delivery, analytics), under contractual obligations to protect your information
• Legal and safety reasons: When required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of our company, our users, or others
• Business transfers: In connection with a merger, acquisition, financing, or sale of company assets, subject to standard confidentiality arrangements
• With your consent: When you have given us explicit permission to share your information for a specific purpose

SMS consent and mobile phone numbers collected for text messaging purposes are not shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party.

• SMS opt-out: You may opt out of receiving text messages at any time by replying "STOP" to any message we send, or by contacting us at 480-676-9470.
• Email opt-out: You may unsubscribe from marketing emails using the unsubscribe link included in each message.
• Access and correction: You may request access to, correction of, or deletion of your personal information by contacting us at Lets_talk@UnityMHW.org
• Do Not Track / Cookie preferences: 
• State-specific rights: Depending on your state of residence, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or other applicable state privacy laws. 

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure.

Our Site and services are not directed to children under the age of 13 (or 16, where applicable), and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

Michael and Erin Kloster, Unity Mental Health and Wellness @Lets_talk@Unitymhw.org or by voice/text at 480-676-9470